Zebra Pen Corp’s customer service… A+

Recently, the company I work for stopped providing retractable pens to employees. I despise the cheap pens with the caps–the caps are easily lost and the pens don’t clip well to notebooks. Ugh.

So I headed to the local office supply store and bought a 2-pack of Zebra F-301 pens and a 2-pack of ink refills. This is a nice, fine point, stainless steel barrel pen and it wasn’t very expensive. I figured the stainless steel barrel would really make this a long-lasting pen. I also kept the receipt–cause you know it’s coming off my taxes!

After a few weeks of using the pen, it stopped writing consistently. I checked the ink cartridge–it was only 1/2 empty. Disappointed, I sent the ink cartridge in for a replacement and used one of the refills I purchased to continue my work-related note taking.

Today, I received TWO 2-pack ink refills and TWO pens. Awesome! Thanks Zebra Pen Corp!